Contact Our Team
Have questions about our weight loss program? Need support on your journey? Our expert care team is here to help you succeed every step of the way.
Why Our Support is Different
Medical-grade support that actually understands your journey {{report}}
24/7 Available
Round-the-clock support when you need it
Expert Team
Licensed medical professionals and specialists
HIPAA Secure
Your privacy and data are always protected
Fast Response
Average response time under 2 hours
Choose How You'd Like to Connect
Whether you prefer instant messaging, phone calls, or detailed emails, we've got the perfect way to get you the help you need.
Round-the-clock support when you need it
Chat
Round-the-clock support when you need it
Phone
Round-the-clock support when you need it
Send Us a Message
Fill out the form below and we'll get back to you within 2 hours during business hours.
Your information is protected by our HIPAA-compliant security measures.
Direct Contact Information
Patient Support
support@skinny.com
For general questions and account support
Medical Team
medical@skinny.com
For urgent medical questions
Phone Support
(555) 123-SKINNY
Mon-Fri: 8AM-8PM EST |Sat-Sun: 10AM-6PM EST
Medical Emergencies
If you’re experiencing a medical emergency, please call 911 or go to your nearest emergency room immediately.
For urgent medical questions related to your Skinny treatment, contact our medical team directly at medical@skinny.com or call our support line.
Meet Your Support Team
Our dedicated support team combines medical expertise with genuine care. Every team member understands the weight loss journey because they're trained by physicians and many have been through it themselves.
- Board-certified physician oversight
- Specialized weight loss training
- Compassionate, judgment-free support
- Available when you need us most
50,000+ Lives Changed
With expert support every step of the way{{report}}